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• INTER-CULTURAL COMMUNICATION
• DIVERSITY AWARENESS TRAINING
• SERVING DIVERSE CUSTOMERS
• DEALING WITH CHANGE
• WORKING IN A MULTI-CULTURAL TEAM
• DEALING WITH DIVERSITY RELATED CONFLICTS
• MANAGING DIVERSITY
• COPING WITH DIFFERENCE
• SELF-AWARENESS: STEREOTYPES AND PREJUDICE
• COMPETENCIES REQUIRED TO EXPLOIT INTERNATIONAL
MARKET
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